Frequently Asked Questions

Answers to Questions Regarding Library Service

Q. How can I keep up-to-date on library information?

A. All updates will be posted on this website and on our social media pages (Facebook and Instagram) . Information will also be provided on Channel 4 on Hastings Cable Vision, and through direct emails to our patrons.

Q. My library materials are due/overdue. Do I need to bring them back?

A. Yes please! Please place them in the dropbox before entering the library. There are no fines, but we would appreciate it if the materials were returned at your earliest convenience.

Q. Does my library card work to access online resources?

A. Yes, it does! Your library card provides access to ebooks, audiobooks, and a variety of online health and informational resources for all ages. No card? Sign up virtually : http://madocpubliclibrary.ca/index.php/online-library-card/

Q. I have more questions. Who can answer them?

A. All of our staff are working hard to answer your questions. You may reach us by phone, email, Facebook messenger, Instagram, or by using the website chat feature (top right). Email and phone information is available in our Staff Directory.

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